Emotional Intelligence The Five Dimensions By Daniel...

Emotional Intelligence in Workplace Environment: General EI, a focus on social competence and skills development Assignment 1 219.703 Advanced Business Communication Lecturer: Mingsheng Li Semester One 2015 Emotional Intelligence: The Five Dimensions by Daniel Goleman Emotional intelligence can be defined as â€Å"the personal skills, characteristics and competences that are responsible for the ways in which you behave, how you feel, how you relate to others and how you perform in the job† (Dwyer, 2009, p. 62). In other terms, Emotional Intelligence (EI), or otherwise known as Emotional Quotient (EQ), are learned skills that aid in one way or another your behaviour and/or feelings towards your job (or even personal) performance. Emotional Intelligence is a broad topic and can be scoped down to five general dimensions: self-awareness, self-management, internal motivation, empathy and social skills. These five dimensions are then categorized into two types: personal competence (includes self-awareness, self-management, and internal motivation) and social competence (includes empathy and social skills) (Daniel Goleman, 1998, p. 26-27). On one hand, Personal Competence is the internal aspect of EI in a person and this contains competencies that determine how one manages oneself. This is the internal aspect of EI, showing how one deals with the internal emotions and feelings. Social Competence, on the other hand, is a more external aspect of EI and shows how one managesShow MoreRelated Emotional Intelligence by Daniel Goleman Essay785 Words   |  4 PagesEmotional Intelligence by Daniel Goleman   Ã‚  Ã‚  Ã‚  Ã‚  In the book Emotional Intelligence by Daniel Goleman, the central thesis that he tries to point out is that emotional intelligence may be more important than I.Q. in determining a person’s well being and success in life. 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